
FAQ
For any questions, please contact us at: info@mysterius.ca
For an order-related question, please kindly include your full name in your message
HOW TO PLAY MYSTERIUS MYSTERY PARTY GAMES?
Mysterius reinvents murder mystery parties for friends, colleagues, or family, allowing everyone to step into a character's shoes and experience a captivating adventure. Participants, while embodying a character, gather information and analyze clues to solve the crime, all accompanied by an ambiance video that ensures as much fun for the game master as for the guests. Who will be able to solve the mystery? Here's the procedure for a successful evening after your online purchase and receiving your game kit by email: The host reads the instructions and chooses a game version (Guilty on a Mission or Total Mystery) They then choose their own character from the available ones in the selected version and send the other character sheets to players, ideally at least 24 hours before the event
(Each character sheet includes info to reveal during the game and a costume suggestion. Some also include clues to print) Players bring their character sheet to the event, and some must also print and bring clues Once everyone is ready, the host starts the ambient video to launch the game Players split into small groups, sharing the information to be revealed from their character sheet A crime occurs. Everyone has a motive, but only one is guilty. Each player investigates using the clues and shared information. In some games, new information must be revealed after the crime. In the Guilty on a Mission version, the guilty player tries to mislead the group. The game ends when the video ends, or earlier if players have solved (or abandoned!) the investigation. The host then reads the culprit reveal text aloud.
RECEPTION: BETWEEN COCKTAIL DINNER AND SEATED DINNER
Our games are designed to be played standing, in a shared space. Encourage 2-4 player groups to chat and exchange information. A cocktail-style setup is ideal to foster dynamic interactions and help everyone get into character. The character sheets promote improvisation and natural responses, no rigid script to follow. If you prefer to play seated around a table, each player will take turns revealing their clues out loud. This will speed up clue analysis and mystery resolution, and the host will likely need to stop the video and end the game earlier.
DOES THE ORGANIZER KNOW IN ADVANCE WHO THE CULPRIT IS?
After your purchase, download the game, assign a character to each guest, and dive into the adventure! If the organizer avoids looking at the character sheets, they can also participate without knowing the culprit. The ambient video will guide the game's facilitation, with key events happening at specific moments.
CAN WE PLAY WITHOUT THE AMBIENT VIDEO?
The ambient video sets the tone and allows the host to join the game too. At the beginning, we recommend playing the video (link provided below in this document) on a big screen with sound, clearly visible to the players. The timer on screen will serve as a reference for the group and will guide certain players to act out mini-scenes at the right moment. After the crime, if players seem to have identified the culprit based on the clues and discussions, the host may choose to end the game earlier. Otherwise, the game continues until the timer runs out. The host then reads the reveal text aloud to announce the culprit.
CAN WE PLAY WITH FEWER PLAYERS THAN THE REQUIRED MINIMUM?
For an optimal experience, it is advisable to adhere to the recommended number of players (min-max) for the chosen game. However, for games where the wrongdoing is not a murder, you can assign up to two additional characters to one or two players at most, excluding the host character. These players should familiarize themselves with their characters in advance and decide which one to play first. The character switch can take place after the wrongdoing, as players will need to ensure they communicate all the post-wrongdoing information from the first character to all the other players before changing characters.
HOW DO YOU RECEIVE THE MYSTERIUS GAME AFTER PURCHASING IT?
After your purchase on our website, you will automatically receive an email containing the link to download your game. It is recommended to download the game as soon as you receive the link. You can then organize your game on the date of your choice. The game kit, in the form of PDF documents, includes everything you need: instructions, the culprit reveal text, the link to the ambiance video, terms of use, the procedure for character allocation based on the number of players, character sheets containing the information to be revealed, costume suggestions, and the game's context. Read the instructions, distribute the character sheets to the players, and get ready for a memorable evening.
WHAT PAYMENT METHODS ARE ACCEPTED?
We accept payments by credit card, Apple Pay, Google Pay, and PayPal. After payment, you will automatically receive an email with a link to download the game. If you do not receive it, even after checking your spam folder, it may be due to a PayPal transaction review, a security measure that is usually resolved within 24 hours. The game will be sent via email immediately afterward.
WHAT IS THE RETURN POLICY?
As a digital game purchase (in the form of PDF documents) delivered via email immediately upon purchase, all sales are final and non-refundable. We encourage you to read player reviews to get an idea of the Mysterius game experience.
CAN THE GAME BE TRANSFERRED TO ANOTHER PERSON?
Distributing, transferring, assigning, renting, lending, copying, modifying, creating derivative works, or granting games to a third party is strictly prohibited. Reselling or transferring games is also strictly prohibited. Any representation or reproduction, in whole or in part, by any means, without the author's consent is unlawful and constitutes copyright infringement under the Intellectual Property Code.
HOW TO GIVE A MYSTERIUS GAME AS A GIFT?
If you wish to purchase a game for someone else, you should purchase a Mysterius digital gift card. This considerate approach will allow the recipient to choose the game that suits them best, providing them with a personalized and enjoyable experience.
HOW TO REPORT A FAULTY USER?
Report any suspicious or inappropriate activity by a user towards Mysterius, we invite you to confidentially submit a report to info@mysterius.ca. Your report should include the username or any other identifier of the offending individual, a detailed description of the alleged violation, and if possible, any supporting evidence (screenshots, recordings, etc.). By submitting a report, you contribute to maintaining the integrity and security of the Mysterius community.
TERMS OF USE FOR THE GAMES
Please check the terms of use by clicking here.
The terms of use are also included in the game kit sent by email after purchase
ANY QUESTIONS?
Contact us at the email address :